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US Senators and ATMs in the United States

Fraud losses from Bitcoin ATMs reached $65M in the H1 2024, reason why Senators demand action and answers by Oct. 4

September 16, 2024 08:39 AM

Reading time: 2 minutes, 21 seconds

TL;DR A coalition of seven Democratic Senators, led by Dick Durbin, has called upon the most prominent crypto ATM operators in the U.S. to combat fraud and protect elderly users.

Senators Call for Action on Crypto ATM Fraud

A group of United States Senate Democrats, spearheaded by Majority Whip and Senate Judiciary Committee Chair Dick Durbin, has taken a strong stance against fraud in the crypto ATM sector.

In a statement released on September 12, seven Democratic Senators, including notable figures such as Elizabeth Warren, highlighted the escalating issue of financial scams targeting elderly Americans through Bitcoin ATMs (BTMs).

The Senators cited alarming data from the Federal Trade Commission (FTC), which reported that fraud losses from BTM had reached a staggering $65 million in just the first half of this year.

"Criminals are targeting elderly Americans, with people age 60 and older more than three times as likely to report a loss using a BTM than younger adults," the Senators emphasized.

Direct Appeal to Crypto ATM Operators

On September 11, letters were sent to the CEOs or top executives of ten leading crypto ATM companies. These firms included Bitcoin Depot, CoinFlip, RockItCoin, Bitstop, Coinhub, Unbank, Athena Bitcoin, Byte Federal, Cash2Bitcoin, and Margo.

Senators Durbin, Warren, Richard Blumenthal, Jack Reed, Tina Smith, Peter Welch, and Sheldon Whitehouse co-signed the letters.

In these letters, the Senators urged the companies to "take immediate action" to mitigate the widespread financial fraud impacting elderly users.

They noted that the increasing installation of BTMs in various businesses, sometimes incentivized by payments to the business owners, has exacerbated the issue.

"There has been a marked increase in Bitcoin scams impacting elderly Americans," the Senators wrote, referencing a July report from the Illinois Times where a business owner removed a Coinhub ATM, citing that scam victims predominantly used it.

Demands for Transparency and Action

The Senators cited a New York Times article highlighting "egregious examples" of scammers coercing elderly Americans into sending funds via crypto ATMs.

They demanded that the firms provide answers by October 4 regarding their measures to address fraud. The questions included inquiries about scam warnings, transaction and deposit limits, and whether the firms insure depositors against fraud.

The FTC's report revealed that the median reported loss to Bitcoin ATM-linked fraud was $10,000 in the first six months of this year. Notably, more than two out of every three dollars lost were from older adults. This underscores the severity of the problem and the urgent need for remedial measures.

Industry Response and Future Steps

A Bitcoin Depot spokesperson told Cointelegraph that the company has implemented scam warnings on its machines, including screen prompts to alert customers of potential scams.

However, with the rising tide of losses and escalating concerns from lawmakers, how the industry will respond to these latest calls for action remains to be seen.

The Senators' demands for transparency and accountability signal a pivotal moment for the crypto ATM sector, especially in its duty to protect vulnerable populations from financial harm.

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